Refund Policy
Effective Date: September 28, 2026
Kita Anne Digital sells digital products that are delivered electronically. Because digital products cannot be physically returned once they have been accessed or downloaded, purchases are generally non-refundable, except where required by applicable law or as described below.
Digital Product Access
Because our products are delivered digitally, all sales are considered final once the product has been delivered, accessed, or downloaded.
Refunds generally will not be issued for:
-
Change of mind
-
Accidental purchases
-
Failure to use the product
-
Inability to achieve a specific income or business result
-
Compatibility issues caused by unsupported devices, software, or third-party platforms
Duplicate Charges and Technical Issues
If you believe you were charged more than once for the same purchase, please contact Kita Anne Digital so the transaction can be reviewed.
If you experience a technical issue that prevents you from accessing or downloading your purchased digital product, contact us for assistance. We will make reasonable efforts to restore access or provide a replacement download when appropriate.
Missing, Incorrect, or Unavailable Files
If a purchased file is missing, corrupted, inaccessible, or materially different from the product purchased, please contact us so we can attempt to correct the issue.
When possible, Kita Anne Digital may provide a replacement file, corrected download, or another reasonable solution before considering a refund.
Refund Exceptions
A refund may be considered when:
-
A duplicate payment was processed
-
Kita Anne Digital is unable to provide access to the purchased digital product
-
A material technical problem originating from our delivery system cannot reasonably be resolved
-
A refund is otherwise required by applicable law
Submitting a request does not automatically guarantee approval.
Income and Business Results
Kita Anne Digital provides educational resources, tools, directories, calculators, and information intended to help customers explore income and business opportunities.
We do not guarantee that purchasing or using any product will result in a specific amount of income, business success, employment, contracts, customers, or other financial results.
A customer’s results depend on many factors outside our control, and dissatisfaction with individual results is not, by itself, grounds for a refund.
Requesting Assistance or a Refund
If you believe your situation qualifies for assistance or a refund, contact:
Kita Anne Digital
kitaannedigital@gmail.com
Please include your name, the email address used for the purchase, the product purchased, the approximate purchase date, and a brief explanation of the issue.
Refund requests will be reviewed individually and handled in accordance with this policy and applicable law.
Policy Changes
Kita Anne Digital may update this Refund Policy from time to time to reflect changes to our products, business practices, payment processes, or legal requirements.
Any revised policy will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Refund Policy, need help accessing a digital product, or would like to request a review of a purchase issue, contact:
Kita Anne Digital
kitaannedigital@gmail.com